Hi,
Role & Responsibility of Welfare Officer under Factory Act Rules
To encourage the provision of amenities such as canteens, shelters for rest, crèches, adequate latrine facilities, drinking water, sickness and benevolent scheme payments, pension and superannuation funds, gratuity payments, granting of loans, and legal advice to workers. To help the factory management in regulating the grant of leave with wages and explain to the workers the provisions relating to leave with wages and other leave privileges and to guide the workers in the matter of submission of applications for the grant of leave for regulating authorized absence.
To advise on the provision of welfare facilities, such as housing facilities, foodstuffs, social and recreational facilities, sanitation, advice on individual personnel problems, and education of children. To bring to the notice of the factory management the grievances of workers, both individual and collective, with a view to securing their expeditious redress and to act as a liaison officer between the management and labor.
To establish contacts and hold consultations to maintain harmonious relations between the factory management and workers. To study and understand the point of view of labor to help the factory management shape and formulate labor policies and to interpret these policies to the workers in a language they can understand. To monitor industrial relations with a view to using influence in the event of a dispute between the factory management and workers and to help bring about a settlement through persuasive efforts.
To advise on the fulfillment by the management and the concerned departments of the factory of obligations, statutory or otherwise, concerning the regulation of working hours, maternity benefits, medical care, compensation for injuries and sickness, and other welfare and social benefit measures. To promote relations between the concerned departments of the factory and workers that will bring about productive efficiency as well as improvements in working conditions and to help workers adjust and adapt to these working environments.
To encourage the formation of Works and Joint Production Committees, Cooperative Societies, and Welfare Committees, and to supervise their work. To advise the factory management on questions relating to the training of new starters, apprentices, workers on transfer and promotion, instructors and supervisors, supervision, and control of notice boards and information bulletins to further the education of workers and to encourage their attendance at technical institutes, and to suggest measures that will serve to raise the standard of living of workers and, in general, promote their well-being.
Welfare Officers are not to deal with disciplinary cases or appear on behalf of the management against workers. No Welfare Officer shall deal with any disciplinary cases against workers or appear before a conciliation officer in a court or tribunal on behalf of the factory management against a worker or workers.