I was on the payroll of a third-party organization for banking clients in Mumbai. I shifted from Pune to Mumbai and joined the client office in April 2024. However, due to an unforeseen situation where my grandfather is blind, I hired a caretaker for him. Unfortunately, the caretaker decided to quit and move back to his village, which led me to quit my job and return to Pune immediately. When I contacted HR, they asked me to complete a 2-month notice period.
Given the emergency, I informed them that I couldn't serve any notice period, to which they agreed. I sent a formal email to both the third party and the client regarding my resignation, and they accepted it. However, now when requesting a relieving letter, HR is not providing me with one. Would the offer letter and the confirmation receipt of my resignation suffice as documents during background verification when I join a new company?
Given the emergency, I informed them that I couldn't serve any notice period, to which they agreed. I sent a formal email to both the third party and the client regarding my resignation, and they accepted it. However, now when requesting a relieving letter, HR is not providing me with one. Would the offer letter and the confirmation receipt of my resignation suffice as documents during background verification when I join a new company?