Hi Haffiz,
If your wife has already resigned from the bank, the termination issue may be less relevant. However, it's essential to understand the circumstances surrounding the complaint and potential breach of company policy. Here are some general steps you can consider:
Understand the Situation:
Find out the details of the complaint and the alleged breach of company policy.
Confirm whether the complaint is related to her resignation or occurred during her employment.
Review Company Policies:
Examine the bank's policies and procedures to determine if any were violated.
Understand the consequences outlined in the policies for such violations.
Seek Legal Advice:
Consult with an employment lawyer to understand your wife's rights and the legality of the situation.
Provide all relevant documentation and information to the lawyer for a thorough assessment.
Negotiate a Resolution:
If the bank is pursuing any action, consider negotiating a resolution that is fair and mutually agreeable.
Discuss the possibility of a neutral reference to avoid negative impacts on future employment.
Maintain Professionalism:
Encourage your wife to maintain professionalism and avoid any confrontations or negative interactions with her former employer.
Document Everything:
Keep records of all communications, including emails, letters, and conversations related to the situation.
Document the steps taken to resolve the issue and any agreements reached.
Prepare for Future Employment:
Assist your wife in updating her resume and reaching out to her professional network for potential job opportunities.
Consider seeking the support of career counselors or employment agencies.
Consider Mediation:
If negotiations are challenging, explore the possibility of mediation to resolve the dispute amicably.
and to, the specific steps may vary depending on the laws in your jurisdiction and the terms of your wife's employment contract. It's crucial to consult with a legal professional who can provide advice tailored to your wife's situation.
Thanks