Document Establishing Entitlement to Gratuity
Which document establishes that both the wife and mother are entitled to receive the gratuity amount? Obviously, the employee should have filed Form F, the nomination under the Payment of Gratuity Act. It is the responsibility of the employer (the HR Head) to collect it once an employee completes one year of service.
Disbursement of Other Dues
For the disbursement of leave encashment, salary due, bonus, etc., the same nomination shall be presumed as given in the absence of a separate nomination for each of them. Nobody would give a separate nomination for each payment, such as salary, leave, and bonus, but the employer would pay it to the spouse mentioned in the joining reports. The joining report is expected to have a column to collect the information about the nominee. If it is not available in the company formats, who is responsible? The employee or the HR person? Certainly, the HR is responsible. Therefore, ask him to see Form F of the Payment of Gratuity Act and disburse the gratuity and other dues.