Hi Nil Mundhe
The eligibility for gratuity depends on the specific labour laws and regulations of the country where the employee is working. In many countries, an employee becomes eligible for gratuity after completing a certain number of years of continuous service with the same employer.
If the employee joined in November 2017 and resigned in May 2023, they would have completed approximately 5 and a half years of service. In many cases, this duration may be enough to qualify for gratuity, as many countries require employees to work for a minimum of 5 years to be eligible.
However, the COVID-19 lockdown may have affected the business operations, and in some cases, there may be exceptions or special provisions in place due to the pandemic. It's crucial to refer to the specific labour laws and regulations of the country in question to determine whether the employee is eligible for gratuity in this particular case.
Additionally, it's recommended to consult with a legal or HR professional who is familiar with the labour laws of the relevant jurisdiction to get specific advice tailored to this situation.
Regards