Lost Your Mobile Number? Here's How to Access the EPF Member Portal Without It

Steps to Log in to the EPF Member Portal Without a Mobile Number

To log in to the EPF member portal when an employee has lost his or her mobile number, you can follow these steps:

1. Visit the EPF member portal website.
2. Click on the "Forgot Password" or "Trouble Logging In" option.
3. Select the option for users who have lost their registered mobile number.
4. Follow the instructions provided to verify your identity through other means, such as email verification or answering security questions.
5. Once your identity is verified, you can update your mobile number and regain access to your account.

By following these steps, employees who have lost their mobile numbers can still access the EPF member portal without any issues.

Visit the EPF Member Portal

Go to the official EPF member portal website (https://www.epfindia.gov.in) using a web browser on a computer or mobile device.

Click on "For Employees"

On the homepage, look for the "For Employees" section and click on it.

Select "Member UAN/Online Service (OCS/OTCP)"

Under the "Services" menu, select "Member UAN/Online Service (OCS/OTCP)."

Enter UAN and Password

Enter your Universal Account Number (UAN) and the password that you have. If you've forgotten your password, click on the "Forgot Password" link.

Forgot Password Recovery

If you've forgotten your password, you can recover it by following these steps:

a. Click on "Forgot Password" on the login page.
b. Enter your UAN and captcha code, then click on "Submit."
c. You will receive an OTP (One-Time Password) on your registered mobile number. Since you've lost your mobile number, this step will be problematic.

Contact EPF Helpdesk

Given that you no longer have access to your registered mobile number, it's crucial to contact the EPF helpdesk for assistance. They will guide you on how to update your mobile number and recover your account. You can reach out to them through one of these channels:
Toll-Free Helpline: Call the EPFO toll-free helpline at 1800-118-005.
Email Support: Send an email explaining your situation to [Email Removed For Privacy Reasons].
Visit the Regional EPF Office: You can also visit your regional EPF office in person for assistance. Make sure to carry relevant identification documents and your UAN.

Update Your Mobile Number

Once you've regained access to your account with the help of EPF authorities, update your mobile number through the portal to ensure secure access to your account in the future.