There are different perceptions on Labour Relations. If the past view was centred on how labour could be put to effective use by MANAGING them PROPERLY, the present view is centred on how effectively the RESOURCES in Labour could be utilised. In all observations, directly or indirectly, managing the personnel is present. To be successful you have to be very patient, tactful, flexible and confident of labour laws. Have a proper understanding of the Standing Orders of the company. Study the psychology of the men, have an idea of the family back ground of the employees and always try to settle the issues within your cabin itself. Be friendly towards workers, but never be sentimental. This is because you have to consider the interests of the Management as well.
Regards,
Madhu.T.K