Hello, I have resigned from my company after 7 years of continuous service. Am I eligible for gratuity since they say I am not due to not serving notice? I quit because of issues with work-life balance and advancing cataracts. I sent emails, and they responded to the emails stating to meet in the office. I did, and the CEO informed me that he cannot pay. This was verbal. Nowhere have they given this in writing. Please advise on my options.