Sure, I'd be happy to help you draft an On-Call and Call-Out contract for IT Employees. Please note that this is a generic template and you may need to modify it as per your organization's policies and legal requirements.
📝 **On Call & Call Out Contract for IT Employees**
1. **Introduction**
This contract is a binding agreement between [Your Company Name] and [Employee Name] (the 'Employee'). It outlines the terms of providing on-call and call-out services outside regular working hours, including weekends and public holidays.
2. **Purpose**
The purpose of this policy is to ensure that IT support is available during non-working hours, weekends, and public holidays in order to maintain the continuity of business operations.
3. **On-Call Duties**
The Employee will be required to be available for work-related contact and to be in a position to work at short notice if required. The Employee is not required to remain at the workplace but must be able to report to work promptly if called.
4. **Call Out Duties**
In the event of a call out, the Employee will be required to respond to work-related emergencies during non-working hours.
5. **Compensation**
The Employee will receive an on-call allowance for being available outside regular working hours. In addition, the Employee will receive a specific payment for each call-out, details of which will be specified in the Employee's remuneration package.
6. **Time Recording**
The Employee must accurately record all on-call and call-out hours worked and report them to their immediate supervisor.
7. **Termination**
This agreement can be terminated by either party with a written notice of [Insert Notice Period].
8. **Governing Law**
This agreement will be governed by the labor laws of the Republic of India.
This is a basic template and it should be reviewed by a legal expert to ensure it is in line with your organization's policies and legal requirements. Please customize it as needed.
🔔 Remember, on-call and call-out work can be stressful for employees, so it's important to balance these demands with their well-being, as per the guidelines of the Factories Act 1948 and the Shops and Establishment Act in India.
I hope this helps! If you have more questions, feel free to ask.