Congratulations on your new role as an HR professional in a growing Healthcare BPO company! Starting an HR department from scratch can be a challenging but exciting task. Here are some steps you can take to get started:
1.) Develop an HR strategy: Start by developing a comprehensive HR strategy that aligns with the company's goals and objectives. The strategy should address recruitment, employee engagement, performance management, compensation and benefits, employee relations, compliance, and training and development.
2.) Define HR policies and procedures: Create an HR policy and procedure manual that outlines the company's HR policies, processes, and procedures. These policies should be in compliance with local, state, and federal laws, and should be clearly communicated to all employees.
3.) Recruitment and Onboarding: Develop a recruitment process that includes creating job descriptions, advertising vacancies, screening resumes, conducting interviews, and selecting candidates. Once you have selected a candidate, it's time to onboard them. This involves introducing the new hire to the company culture, policies, and procedures, as well as providing training and resources.
4.) Employee Engagement and Development: Develop programs to promote employee engagement, such as employee recognition programs, performance management systems, and employee feedback mechanisms. Also, establish training and development programs to help employees enhance their skills and knowledge, which in turn can improve employee retention.
5.) Compliance and Record Keeping: Ensure compliance with local, state, and federal laws and regulations related to employment, such as equal opportunity, minimum wage, and worker's compensation. Maintain accurate and up-to-date employee records, including employment contracts, performance evaluations, and disciplinary actions.
6.) Benefits and Compensation: Develop a comprehensive benefits and compensation plan that includes health insurance, retirement plans, paid time off, and other benefits. Ensure that the plan is competitive and in compliance with local laws and regulations.
Starting an HR department from scratch can be a daunting task, but by following these steps, you can create a strong foundation for a successful HR department that will benefit both the company and its employees. Good luck!