How Should We Handle Breaks and Work Hours When Bathroom Breaks Affect Total Time?

Dear HR team,

I would like to bring up a case for your analysis:

Current Break Policy and Work Hours

Currently, our company offers a one-hour break during the 9 am to 6 pm working hours, which includes time for breakfast and lunch. All employees are expected to work a total of 8 hours per day. However, I have noticed that some employees are struggling to meet the 8-hour requirement as they have to clock in and out even when they go to the washroom.

Challenges in Meeting Work Hour Requirements

I am in a dilemma as to how to analyze this situation. On the one hand, the company includes the time for lunch in the 8-hour working period. On the other hand, going to the washroom can reduce the total work time.

To me, the first one seems to be an advantage from the company side, but the other seems to be considered too.

Could you please provide your analysis and guidance on this matter?

Thank you.

Normally, a spread of 9 hours with 8 hours of work is perfect. If you have specific timing for breakfast and lunch where nobody works during these times, then make it flexible. Ensure that everybody returns after breakfast/lunch and resumes work without constantly watching the clock. This way, the time spent on breaks will not feel like a waste to you. I don't believe any company would monitor and deduct these short breaks from the actual working hours. Insisting on such minor details may lead employees to demand higher salary rates for every extra minute worked beyond the scheduled 8 hours. This situation should be avoided.