Hi, I have joined a company as an HR executive recently, and the former HR hasn't handed over anything to me. She was released from the company 15 days ago, earlier than planned, as she requested and received her relieving letter. The company asked her on her last working day to hand over responsibilities to the new HR before completing her full and final settlement on the same day. Now, she is being uncooperative in providing the handover and is making unreasonable requests that go against company policies for her full and final settlement.
She is demanding the deduction of half a day's salary for late arrivals in previous months, which is against company policy. Furthermore, the salary breakup is included in her appointment letter, which she signed upon joining, and we are providing her with the same bonus amount mentioned in the documents. She is requesting a higher bonus, claiming the appointment letter contains an incorrect bonus amount. She is not cooperating with anyone in the company regarding her full and final settlement and handover. We are concerned she might attempt to damage the company's reputation.
Please suggest how to handle this situation and safeguard the company.
She is demanding the deduction of half a day's salary for late arrivals in previous months, which is against company policy. Furthermore, the salary breakup is included in her appointment letter, which she signed upon joining, and we are providing her with the same bonus amount mentioned in the documents. She is requesting a higher bonus, claiming the appointment letter contains an incorrect bonus amount. She is not cooperating with anyone in the company regarding her full and final settlement and handover. We are concerned she might attempt to damage the company's reputation.
Please suggest how to handle this situation and safeguard the company.