Struggling with PF Withdrawal Rejection Due to Wage Issues – How Can I Resolve This with My Former Employer?

I am an ex-employee of Accenture and left the job in October 2020. I am facing an issue with my PF withdrawal. My Form 10C and 19 got rejected due to the reason mentioned below.

UAN Number and Rejection Reason
UAN number - 100985934130
Rejection reason - Wages are more than 15,000/-; not eligible for Pension membership, still deducted. Contact Employer.

I am receiving fake assurances from the employer with no resolution for the past 1.5 years. It seems that they don't want to resolve the issue. Please guide.

You should have joined your first company on a date later than 1st September 2014. Is that right? If yes, the employer should not have remitted part of their contribution (say, @ Rs 1250 per month) to the Pension Fund.

Steps to Resolve the Pension Fund Issue
Having remitted to the Pension Fund, they have to take a call by writing a letter to the PF office concerned to reconcile the remittance and asking them to transfer the amount erroneously paid to the Pension Fund to your Provident Fund. This will solve the issue. Therefore, write to your company Personnel Manager to write a letter to EPFO so that you can proceed with the transfer or withdrawal of the amount.

Anyway, you will not lose the amount; you will get it with interest till the date of withdrawal.

Have you received any resolution? I am going through the same with Accenture.

Companies like Accenture (very big) are not aware of basic compliance rules. It is really uncalled for. What Mr. Madhu T. K has explained is the only solution. Due to a lack of compliance knowledge, it is unnecessary harassment to the employees.

Accenture should seek help from a proper consultant or recruit knowledgeable manpower to avoid such situations in the future.

Regards, S K Bandyopadhyay (WB, Howrah) CEO - USD HR Solutions [Phone Number Removed For Privacy-Reasons] [Email Removed For Privacy Reasons]