Facing a Background Check Issue with a Closed Company: How Can We Resolve This?

Hello sir, My husband has received a good offer from Sterling, which he accepted, and subsequently resigned from his old company. The date of his joining at the new company is approaching, but he has encountered a problem with the background verification (BGV) process of his previous employer. The first company he worked for has raised a red flag, claiming that the document he submitted is forged. Adding to the complexity, the company in question has been closed for three years, and we are unable to locate any contact information such as email addresses or phone numbers. Furthermore, during his time there, salaries were paid in cash, leading to a lack of Provident Fund (PF) contributions or Form 16 documents.

What steps should we take to address this situation?

Thank you.

Every reason that you are putting forth sounds very dicey. If the situation is so bad, with no focus on proof or evidence, who will agree to your argument? Just imagine yourself in HR in the new department. What will you do? Just think. It is very obvious now that the document is forged. To pre-empt queries, you are saying everything for probing the past. Naturally, there will be a red flag.

Best wishes