How Can I Simplify Our Retail Team Structure and Conduct a Salary Survey?

Hi Everyone,

I have to design the organizational structure and salary structure of our employees who are in retail. Could anybody help me to design it?

Right now we have so many levels starting from helper to assistant Customer Care Executive to Sr. CCE to Assistant Supervisor to Supervisor to Sr. Supervisor to Chief Supervisor to Department Head to VP. I want to change this structure and want to flatten it to helper-customer care executive-supervisor-VP.

What is your opinion on this?

I also need some help for the salary survey of the retail stores like Ebony, Vishal Megamart, Sahara Mall, etc.

Sapna

Flatter structures are technically better than traditional structures. I can help you design the structure, but it would require much more information on the employees (individual persons) as they would have to be absorbed in either of the new levels depending on the performance, current position, and work profile.

If it is going to be implemented, be careful, as any change in the current system is always opposed by current employees. So be ready to face challenges and talk to your seniors/CEO and take their permission before you start working in this line.

As for the salary survey of other malls, I think that some placement consultant in your area would be in a better position to give you rough estimates of the salary structure prevalent in the retail industry in your city.