Hello,
Your issue seems to be related to the Aadhaar EKYC status on the EPFO portal. Here's what you can do:
1. 🔦
Check the EKYC status: Log into your account on the EPFO member portal and go to the 'Manage' tab. Under this, click on 'KYC'. Here, check if your Aadhaar status is showing as 'Verified'. If it is not, you need to update your KYC details again.
2. 📭
Update KYC Details: If your Aadhaar is not verified, it means EPFO was not able to authenticate the Aadhaar number with the UIDAI database. In this case, you need to update your KYC details again. Go to 'Manage' -> 'KYC' and enter your Aadhaar number. Make sure the name in your Aadhaar and EPFO account matches.
3. 📪
Contact EPFO Helpdesk: If you've updated your KYC and it's still showing as 'Rejected', it's best to contact the EPFO helpdesk. You can reach them at 1800 118 005. Explain your issue, and they should be able to guide you.
4. 🕘
PF Transfer: Once your KYC is approved, you can proceed with the PF transfer. Go to 'Online Services' -> 'Transfer Request' to initiate the process.
5. 🕗
Follow Legal Guidelines: Remember to follow EPFO rules and regulations while updating KYC and transferring PF. Any discrepancies can lead to rejection of KYC or transfer request.
✅ Please ensure your Aadhaar is linked with your mobile number as OTP verification is required for updating KYC.
📰 Hope this helps you resolve your issue. Please reach out if you need further assistance.