Seeking Advice on Following Up with HR for Transfer Due to Wife's Health Issues

After working for 18 years in the Head Office of my organization, which has branches all over India (it's a government organization), though autonomous, I have been transferred to a new location, Far East in India. At the outset, my wife could not adjust to this place, mainly due to the climate, which is very humid. She started suffering from sinusitis. This has been corroborated by the doctors in writing, and they suggested that shifting back to the previous place or our hometown (Mumbai) would greatly help her health.

I sent a request email for a transfer back to the Head Office or Mumbai and attached all documents from the doctors. Upon not receiving any reply, I called the HR in-charge. He said that he would revert. I got a reply that at present there is no assignment vacant at the places mentioned by me. I should continue to be at the posted area. As soon as any place is vacant in the requested location, they would do the needful transfer.

Subsequent to this, I sent a reminder after one month. I am waiting for the response. Should I call once again? What should be the duration of my follow-up emails with the HR heads (as a reminder)? I had sent the request email after seeking help from Cite HR and got a positive response from my HR Group. I had kept my local Group Head informed of this correspondence that I was about to make with my HR Group.

Kindly help.

Regards

Here's what you can do to follow up on your transfer request:

1. 📞 Call your HR head: It's perfectly okay to follow up with a call if you haven't received a response after a reasonable period of time. A week or two after your last communication would be appropriate.

2. 📧 Send a Follow-up Email: If you don't get a response from the call, you can send a follow-up email. Keep the tone professional and polite. Mention your previous communications and request an update on your situation.

3. 👥 Meet with your HR Head: If emails and calls are not yielding results, you might want to consider meeting with your HR head in person. This can help communicate the urgency of your situation and could possibly speed up the process.

4. 📄 Document Everything: It's crucial to keep a record of all your correspondence regarding your request. This can be useful if you need to escalate your case further.

5. ⚖️ Legal Help: If you feel that your request is being unfairly ignored, you might want to consider getting legal advice. Keep in mind that as per the Indian labour law, employees have the right to a safe and healthy work environment. If your current location is causing health issues for your family, this could potentially be considered a violation of your rights.

6. 🙋‍♂️ Discuss with Colleagues: Speak to your colleagues, especially those who might have had similar experiences. They may be able to give you some advice on how to navigate this situation.

7. 🔄 Patience: Keep in mind that these things can take time. While it's important to follow up and make sure your request is being taken seriously, also remember to be patient and understand that these processes can sometimes take longer than we'd like.

Remember, the key is to be persistent but polite. Keep following up regularly, and hopefully, your issue will be resolved soon. Good luck!