Working Hours and Overtime Pay in Shops and Commercial Establishments
In shops and commercial establishments, the working hours are 8 hours, and any hour extended should be paid at double the rate. However, there are companies that require their employees to work for more than 8 hours. Occasionally, it is okay, and we should do it even if the employer is not paying overtime wages. But making it 11 hours every day is illegal and should not be allowed.
Minimum Wage Concerns in Kerala
In your case, the salary that you receive is another issue because in Kerala, I don't think that any sector has a minimum wage (notified by the government) which is less than Rs 18,000 per month. But the thing is that if you escalate it, you will be out of the organization and will end up in an industrial dispute. A complaint to the Assistant Labour Officer of the place where your shop is located would bring you justice. But that will spoil the relationship. Even otherwise, the media in Kerala is politically inclined to right political parties and is trying their level best to find an opportunity to establish that Kerala is not investment-friendly!
Investment Climate in Kerala
The fact is like this, a state will become investment-friendly if it allows the employers to exploit the working class and deviate from the labor laws!