What to do if HR has mistakenly sent the wrong increment letter to an employee?

What to do if HR has mistakenly sent the wrong increment letter to an employee?

Hi,

What do you mean by wrong increment letter? Increment letter with wrong numbers / increment pertains to some one else wrongly given to other person. Whether the increment letter was emailed or hard copy issued?

If you sent the same by official outlook email id. if so use recall option and get back it. (The original message must still be unread in order for Recall to work. If the message has been “read”, then the recipient will still receive a request that you want to Recall the message). If hard copy issued call the employee and get it back.

The most obvious step would be to inform the candidate that it was wrongly sent.
Then you must sent out an official letter informing him / her that it was wrongly sent and is withdrawn

But you should be ready with a plan to contain the damage caused by the letter. No one likes to be insulted by having an increment withdrawn. So at least, you need to explain why the increment was not given to the candidate.

I also suggest you appraise the to management and the concerned chain of commands of the mistake and the steps being taken by you to correct it.