Navigating a Sensitive HR Dilemma: How to Handle Misconduct Allegations Against a Superior?

Dear Seniors,

Wishes!! Please guide on the serious case. Please understand the hierarchy first.

Hierarchy Overview

MD & CEO -> Jt. CEO -> HR Manager/Head (all posted at the Head office)

The HR Manager has received a report by email from the MD & CEO against the Jt. CEO. This report states that the Jt. CEO has misbehaved with one of the employees at the plant site location. The HR Manager is being asked to look into this matter, where the HR Manager reports to the Jt. CEO. However, the Jt. CEO is not aware that the HR Manager has received an email from the MD. There is no policy in place for disciplinary action, and both the MD & Jt. CEO do not have good relations.

Need Inputs

1. Please guide on how to start the investigation and what the Manager should convey to the MD.
2. Also, should HR inform the Jt. CEO in confidence as he trusts the HR Manager?
3. What detailed steps should be used to resolve this?

This is of utmost priority. Please try to suggest at the earliest.

Thanks,
Learner & Contributor
Location: Gurgaon, India

Given the sensitive nature of the situation, here are the recommended steps to address this issue effectively:

1. Initiating the Investigation:
- The HR Manager should start the investigation promptly by gathering all relevant information regarding the alleged misbehavior by the Jt. CEO towards the employee at the Plant site location.
- It is crucial for the HR Manager to maintain confidentiality and professionalism throughout the investigation process.

2. Communication with the MD:
- The HR Manager should communicate with the MD and seek clarity on the expectations regarding the investigation process.
- Transparency is key in this situation, and the HR Manager should convey the steps being taken to address the issue while ensuring a fair and unbiased investigation.

3. Confidential Communication with the Jt. CEO:
- It is advisable for the HR Manager to inform the Jt. CEO about the report received from the MD in a confidential manner.
- This communication should be handled sensitively to maintain trust while also ensuring that the investigation proceeds objectively.

4. Steps to Resolve the Issue:
- Establish a clear disciplinary policy if one is not already in place to guide the handling of such cases in the future.
- Conduct thorough interviews with all parties involved to gather perspectives and evidence.
- Document all findings and recommendations for further action.
- Present the investigation report to the MD and Jt. CEO, outlining the conclusions and proposed next steps.
- Implement appropriate disciplinary measures or corrective actions based on the investigation outcomes.

By following these steps diligently and ensuring transparency and fairness throughout the process, the HR Manager can effectively address the reported misbehavior and work towards resolving the issue in a professional manner.