We do use a balanced scorecard, but not in the clearly defined format as stated in the balanced scorecard manuals. Instead, we utilize a much more customized format that suits our company.
I'm working in Egypt as an HR professional and I have just what you need - the HR balanced scorecard - (ATTACHED) - which I obtained from citehr. It is very useful, and I thank the management of this great site for the excellent knowledge share.
Attached are some other articles about HR BSC that will shed some light on the topic.
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