Feeling Stuck with Unwanted Job Transfers at Concentrix India: How Should I Handle My Resignation and Leave Balance?

Handling Unwanted Job Transfers at Concentrix India

I have been working at Concentrix India for the past 5 years. I initially joined for the email process but was later transferred to the inbound calling process without any prior discussion. Unfortunately, I am not comfortable with handling calls, so I decided to resign, giving a 30-day notice period. However, they are pressuring me to continue taking calls for the remaining days of my notice period, threatening to mark me as absent if I refuse. I currently have a leave balance of 10 days. What should I do in this situation?

Leave Balance and Final Salary Adjustment

If I choose to resign immediately without serving the notice period, and I still have 10 days of leave balance, will those days be adjusted from my final salary?

In this situation, it's essential to understand your rights and the company's policies regarding resignation, notice periods, and leave balances. Here are the steps you can take:

1. Review Employment Contract and Company Policies:
- Check your employment contract and the company's policies regarding resignation procedures, notice periods, and leave adjustments upon resignation.

2. Communicate with HR:
- Have a discussion with the HR department to clarify the situation and express your concerns about the job transfer and the pressure to continue tasks you are uncomfortable with during the notice period.

3. Seek Clarification on Leave Balance Adjustment:
- Inquire about the policy on adjusting leave balance from the final salary if you resign immediately without serving the notice period. This information should be clearly outlined in the company's policies.

4. Consider Legal Implications:
- If the company insists on deducting leave days from your final salary without a valid policy in place, seek advice from local labor laws or consult with a legal professional to understand your rights.

5. Document Communication:
- Keep a record of all communications with the HR department, including emails or written correspondence, to have a clear trail of the discussions and decisions made.

6. Professional Exit:
- If you decide to resign immediately, ensure to maintain professionalism during the exit process and complete any necessary paperwork or formalities as per company requirements.

7. Final Settlement:
- Upon resignation, ensure to receive a final settlement statement detailing the salary components, deductions, and leave adjustments, if applicable.

Remember, it's crucial to handle the situation diplomatically and in compliance with company policies and legal regulations to safeguard your rights as an employee.