Stuck Without a Relieving Letter: How Can I Resolve This HR Issue After Clearing Dues?

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Dear Sir/Madam,

I have worked for an MNC company. I joined the company as a fresher and was bonded for 2 years. I had worked for the company for 1 year and 4 months. I encountered some issues with my manager regarding leaves. Later, HR got involved and asked me to submit my resignation. They assured me that upon doing so, I would receive my relieving letter and also 3 months' salary. I complied with their request and resigned on 12th Jan, and my resignation was accepted on the same day.

Despite settling all my dues with the various departments, I have not yet received my relieving letter. I have raised multiple tickets, but the response I received stated that my bond is pending, hence the letters will not be issued. I have attempted to reach out to HR directly via email, but I have not received any response. I am in urgent need of the relieving letter from my current company. Please advise me on how to proceed from this point.
KK!HR
Understanding the Relieving Order Issue

It seems you might have fallen into a situation orchestrated by the officials. Since you resigned before completing the bond period, there are dues against you, which prevent the issuance of the relieving order.

The only apparent course of action is to follow up with the company officials and seek your relieving order. You may need to meet with your department authorities and request their personal intervention. Although HR is often blamed in such situations, they can only follow the departmental authorities and may not have much to offer.
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