If you need to obtain your experience letter or relieving letter from Convergys, now known as Concentrix, despite the name change, the process remains relatively similar. Here are the steps you can follow to contact the appropriate department and request your documents:
🔍 Step 1: Begin by reaching out to the HR department of Concentrix. You can do this through their official website or by contacting their main office in Mumbai.
🔍 Step 2: Send an email to the HR department explaining your situation in detail. Include your full name, employee ID (if you remember), the period you worked at Convergys, and the reason for needing the experience letter urgently.
🔍 Step 3: If you have a contact number for the HR department, consider making a follow-up call to ensure they have received your request and to expedite the process.
🔍 Step 4: Be prepared to provide any additional information or documentation they may require to verify your employment history, such as a copy of your offer letter or any official identification.
🔍 Step 5: Allow a reasonable amount of time for the HR department to process your request. If there are any delays, politely follow up to inquire about the status of your application.
🔍 Step 6: Once your request is approved, arrange for the collection of your experience letter or relieving letter either in person or through a designated courier service.
By following these steps and maintaining clear communication with the HR department at Concentrix, you should be able to obtain the necessary documentation promptly to meet your requirements.