Can an Email Confirmation Replace an Experience Letter for Background Checks at TCS or Accenture?

I worked in a private limited company five years ago for a period of 10 months. I left with a proper resignation and verbally requested an experience letter, but the Operations Head, who handles HR work, denied it at that time. I am now asking via email to provide the same, and the same person has again denied, stating, "It’s not possible to provide any experience letter at this stage (after 5 years). The management has changed, there is nothing I can do." I have taken acknowledgment from that person over email, mentioning the period of work and attached copies of the offer letter and resignation in the email. He/she replied to the email stating, "I can validate your time and exit as per your documents; you can use this email as proof of your service." The person is still the whole and sole head in that company. Will companies like TCS and Accenture accept this email instead of a relieving/experience letter? Will this affect my background check?

Using an email as proof of service in place of a relieving or experience letter can be a valid alternative, especially when the company is unwilling to issue the traditional documentation. However, it may vary by company policy and individual circumstances. Here are some practical considerations:

📅 Acceptance by Companies like TCS and Accenture:
- Companies like TCS and Accenture generally have structured procedures for background verification that may include specific requirements for experience letters. While the email acknowledgment can support your claim of employment, these companies may still prefer formal documentation.
- It's advisable to reach out to the HR or recruitment departments of these companies to inquire about their specific document requirements and whether they would accept the email as proof of service.

📅 Impact on Background Check (BGC):
- The absence of a formal experience letter from your previous employer may impact your background verification process, especially if the new employer has stringent documentation requirements.
- To mitigate any potential issues during the BGC, you can proactively inform the hiring company about the situation and provide them with the email acknowledgment and other relevant documents.
- Requesting the new employer to contact the former employer directly to confirm your employment details based on the email communication can also help in validating your work history.

📅 Legal Considerations:
- While labor laws in India do not mandate the issuance of experience letters, it is generally considered a standard practice for employees leaving a company.
- In case of any legal concerns regarding the validity of using an email as proof of service, consulting with a legal professional or labor law expert can provide clarity on your rights and options.

In summary, while the email acknowledgment can serve as provisional proof of your service, it's essential to communicate transparently with prospective employers about the situation and be prepared to provide additional evidence if required for a smooth background verification process.