Struggling to Update Aadhaar Details in PF Portal: Why Do They Keep Mismatching?

Dear Seniors, we are facing an issue updating the Aadhaar number of one employee in PF records. The employee wants to update his name in UAN as per the Aadhaar card. However, whenever we try to update the details according to Aadhaar, an error appears stating that the details do not match with the Aadhaar details. We are inputting the same details as those shown in the Aadhaar card.

The employee has also attempted to update from his UAN login, and the employer has also tried, but the message remains the same - details not matching. All the information provided matches the Aadhaar details (Name, DOB, Gender, etc.).

Kindly advise on how we can proceed, as starting from 1st June, we will not be able to file ECR without updating the Aadhaar details.

Updating Employee Details in UAN

Ask the employee to log in. Go to "Manage Basic Details" and update the information as per Aadhaar. Once the employee submits the request, it will come to the employer for digital approval.

Employee Responsibility and Employer Verification

Now the ball is in the court of the employee, and the employer has to do DSC verification only of uploaded records.

In the practical field, I have found numerous employees have made multiple corrections to their Aadhaar card, and every time they get one card in hand, which is now the updated version with the correct details. This information is only known to the employee and UIDAI; the employer or any third party cannot intervene in this matter.