Hi,
I would like to give the following points in a Performance Appraisal system:
(1) Target Vs. Achievements [this includes the quantitative/physical/financial targets/objectives set for the employees and achievements thereon].
(2) State the reasons for not meeting the targets or constraints in achieving the target/shortfall in the system, and specify it clearly.
(3) State the areas where the employee made significant achievements.
(4) Assessment of knowledge/skill and application, etc. (this varies from one type of job to another; for example, for an engineering job, the following are to be assessed (not by the employee but by the appraiser):
(A) Intellectual ability - Creativity, initiative, receptivity, drive, intelligence.
(B) Professional ability - Theoretical ability, experimental/practical ability, originality, technical judgment, power of expression, general professional knowledge, work disposal, etc.
(C) Managerial Ability - Judgment, organizing ability, leadership.
(D) Administrative Competence - Administrative judgment, understanding states, policies, rules, etc.; knowledge of responsibility, decision-making ability.
Besides this, personal qualities such as (a) personality, (b) integrity, (c) conscientiousness, (d) sense of responsibility, (e) self-reliance, (f) amenability, cohesion, attitude towards superiors as well as colleagues, (g) discipline, (h) loyalty, etc.
When we get answers to the above points, it will be easy for us to assess an employee. This can be done on a periodical basis, be it on a quarterly basis, or half-yearly, or yearly basis.
Assessors can grade the employee based on the above on a ten (10) point scale. The rating can be read as given below:
10 means EXCEPTIONALLY BRILLIANT
09 means OUTSTANDING
08 means VERY GOOD
07 means GOOD
06 means WELL ABOVE average standard person
05 means good average person
04 average person
03 insufficient initiative and capacity for work without constant supervision
02 indifferent, but just worth retaining
01 not worth retaining
After assessment, we can put a benchmark to improve the ratings; say at least the persons below the rating '5' should be given an opportunity to improve their performance to that level within a stipulated period. So that the overall efficiency will improve.
I hope this will be helpful to you.
Bye,
Ajay