We have an optical practice. An employee took it upon himself to alter the expiration date of a contact lens prescription to make it a current refillable prescription. The prescription was expired for 7 months per state law. We have a paper trail, this employee first emailed the patient the expired prescription and then altered the expiration date and emailed the altered prescription to the patient. The employee then went back into the patient's file and changed the date back to the expired date. We found out about this because the patient called to reorder more contact lenses.
Another employee told the patient we could not fill it due to the prescription being expired. The patient then said he had a copy that states the prescription is current and fillable, which he did. Would this be two different issues? One for insubordination altering a document without the consent of the doctor and a second legal issue for falsifying a prescription as written by the prescribing doctor.
Another employee told the patient we could not fill it due to the prescription being expired. The patient then said he had a copy that states the prescription is current and fillable, which he did. Would this be two different issues? One for insubordination altering a document without the consent of the doctor and a second legal issue for falsifying a prescription as written by the prescribing doctor.