We are facing a peculiar issue with the EPFO portal. We have the correct version of Mozilla Firefox 43.0.1, Java 8, and the digital signature registered in the EPFO portal. The signature PDF is displayed, but instead of asking for the password, an error message is displayed: "INFO: UNEXPECTED ERROR OCCURRED WHILE SIGNING. Exception = null."
We have tried various other versions of Firefox and IE, but the same error persists. We are at our wit's end with this, and even the IT team is unable to help. We seek kind assistance from the members. A screenshot has been attached for reference.
We have tried various other versions of Firefox and IE, but the same error persists. We are at our wit's end with this, and even the IT team is unable to help. We seek kind assistance from the members. A screenshot has been attached for reference.
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