CV changes - What changes should be made or what should we avoid mentioning in the CV?

Prachi Chourasiya
Hi, I am working as HR can someone help me with changes in CV several times but not getting calls or responses as per requirement.
What changes should be made or what should we avoid mentioning in the CV? For example, there is a gap due to medical issues does that matter so much that ppl don't give you calls because of that.
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