PF - How to clear that cessation short service and how to withdrawal my remaining amount?

In my pf amount having 10k but in option cessation short service I can apply many time but I got information insufficient balance. How to clear that cessation short service and how to withdrawal my remaining amount? And My pf withdrawal option I can apply 10c form or form19 I got confused plz help give me an idea

Please confirm, whether you are still working in the same company or you resigned.
< If resigned employer has to mark you exit from services. If so you can apply for Form 19 (Full withdraw) and Form 10C (Pension amount withdraw).
< If not marked exit you can apply only for PF Advance that is Form 31.
* Note if you have worked less than 6 months. Form 10c withdrawal is not possible (as per my knowledge)