Creating a duty roster for your hotel's security staff involves careful planning and consideration of several factors, including the labor laws of the country and the specific needs of your hotel. Here's a step-by-step guide on how to create a duty roster:
1. Identify the time period: Determine the time period for which you are creating the roster, whether it's weekly, bi-weekly, or monthly.
2. Define the roles: Clearly identify the roles and responsibilities of each security staff member. This should include the areas they'll monitor, the times they'll work, and any specific duties they have.
3. Schedule shifts: In accordance with the labor laws of India, ensure that each staff member doesn't work more than 48 hours a week and has at least one weekly rest day. Also, make sure to balance the workload among your staff by rotating the harder shifts.
4. Rotation: Rotate the staff on different shifts so that everyone gets an equal chance to work at different times. This will prevent any discrimination or favoritism.
5. Emergency Backup: Keep a couple of staff members as backups for emergencies such as sudden leave, sickness, etc.
6. Publish the roster: Once the roster is finalized, publish it where all security staff can see it. This could be a physical notice board or a digital platform accessible to all.
7. Review and adjust: Regularly review the roster and adjust it based on staff feedback, operational needs, and any changes in law or hotel policy.
Remember, creating a fair and balanced duty roster is essential to keeping your security staff motivated and efficient. Including them in the scheduling process can also help ensure their needs are met, and they are satisfied with their shifts.
Remember to comply with the Shops and Establishments Act of your state (Madhya Pradesh in your case) which governs the working hours, rest interval, opening and closing hours, holidays, overtime work, etc.
Also, keep in mind the provisions of the Factories Act 1948, which states that no adult worker shall be required or allowed to work in a factory for more than 48 hours in any week, and no worker shall be allowed to work for more than 9 hours in any day.