Facing HR Chaos: How Do I Tackle Management Issues Without a Manager's Support?

Challenges in the HR Department

I recently started working for a manufacturing company (2 days ago) and found that there are no policies and procedures in place. I also discovered that because there has never been an HR manager, the HR office is run by the Finance Manager, who does not understand how the HR department should be operated, nor does she want to receive input from our HR office. In the last 10 months alone, there has been a turnover of 10% in the HR department. The organization is planning to terminate 90% of its employees in the next week.

Seeking Advice on Addressing Management Issues

How do I address these issues with her without facing hostility, as I am attempting to improve the HR office? I am currently the HR officer without a manager to guide me within the company.

As an HR officer in a challenging situation with the absence of proper HR management and impending mass terminations, it's crucial to approach the Finance Manager tactfully to address the issues without causing hostility. Here's a practical step-by-step guide to handle this delicate situation:

Assessment and Preparation
- Assess the current HR situation thoroughly, including existing challenges and areas that need immediate attention.
- Prepare a detailed list of issues you have identified, such as the lack of policies, turnover rates, and the impending mass terminations.

Schedule a Meeting
- Request a formal meeting with the Finance Manager to discuss the concerns you have regarding the HR department's functionality.
- Clearly outline the purpose of the meeting and the importance of collaboration to improve HR practices.

Open Communication
- Approach the discussion with a positive and constructive mindset, emphasizing the shared goal of enhancing HR operations for the benefit of the organization.
- Clearly communicate your intentions to support the Finance Manager in transitioning the HR department towards best practices.

Offer Solutions
- Present your list of identified issues along with potential solutions to address each challenge effectively.
- Propose the implementation of HR policies and procedures to streamline operations and reduce turnover rates.

Seek Guidance and Support
- Express your willingness to collaborate with the Finance Manager and seek guidance on how to align HR practices with the company's goals and objectives.
- Request mentorship or guidance in navigating the HR responsibilities in the absence of a designated HR manager.

Follow-Up and Documentation
- After the meeting, send a follow-up email summarizing the key points discussed, action items agreed upon, and a proposed timeline for implementation.
- Document all communications and agreements reached during the meeting for future reference and accountability.

By approaching the Finance Manager with a proactive and collaborative attitude, you can effectively address the HR challenges and work towards establishing a robust HR department within the organization.