Ex-employee sends mail to management that HRD did not approve KYC in EPFO, if he takes any legal steps?

The ex-employee sends mail to management that HRD did not approve KYC in EPFO, if he takes any legal steps in COVID 19 situation, pls help me clarify this.

Dear Mr Chidambaram,
Employers have to Regularly approve KYC Filed by Members with Digital Signature.

Due to digital key issue key is not working,but employee not accept this issue he will directly contact mgt

Dear Mr Chidambaram,
you have to resolve the issue within reasonable time.DSC is not working? Contact your EDP Department.Focus on resolving the issue

There are certain issues with regard to the EPFO Unified Portal, it is not at all use friendly. But you will have to keep trying. Experience shows that better chances of log in exist at odd hours in the night or during the weekly holidays The employee has an option to approach the EPFO Grievance Cell and they will follow up with you for resolving the matter. Then it will become serious.

Thanks for your Valuable reply Srinath Sai Ram,KK HR