Stuck EPF Payment Due to Wrong IFSC Code: How Can I Resolve This Delay?

In the month of July 2020, one of the employees' EPF amounts was shown as settled, but that money was not credited to her account due to the wrong IFSC code approved in the portal earlier. Later on, the correct IFSC code was updated and approved in the portal, and even the reauthorization letter was submitted at the Regional Office for amount reimbursement. PF authorities informed that they have not received the reversed amount from the bank and asked her to wait for another 15 days from today. Generally, the reversible amount is received within 10-15 days. However, in this case, it has been more than 45 days. Can anyone guide me to solve this issue?

There is no point in visiting the PF office and the bank. Due to the Covid-19 pandemic, things are still not in order. Neither the PF office nor the banks are working at full strength. At the branch level in banks, they are not maintaining anything currently. The amount that was transferred using the wrong IFSC code must be with the central clearing house of the bank. Your visit would be a waste of time.

You are advised to communicate with the bank through email to request the reversal. If your bank is SBI, then you are in trouble. It is the most lethargic bank in the nation.

Regards