The Evolution of HR Roles
These reflect the changing business expectations from the HR profession. To start with, organizations had an Administration Department to deal with people issues. Later, it became a Welfare or Employee Welfare Department. In the early stages of becoming a profession, it transformed into a Personnel Department or Personnel & Administration Department. As the HR dimension became crucial in organizations, it developed into Human Resource Management or HRM. So far, it has more or less remained a staff function, i.e., an advisory role. Now, it is seen as a business partner and is accorded equal status with other activity centers like production, marketing, sales, procurement, etc. The metamorphosis of the function becoming a key determinant of the business is reflected in the newer titles it has acquired.