Worried About Background Check? How to Handle Missing Verification Details and Keep Your Job

I joined a reputed consulting firm two months ago. The company is conducting a background verification (BGV), and in my past, I was part of an institute five years ago. Now, I am unsure if the institute is still operational. I tried calling the numbers on its website, but no one answers, and it is located in Punjab, far from Mumbai, so I can't visit to verify it. I do not have any salary details, Form 16, or ITR returns, as my salary was negligible and given in an envelope. However, I do have the offer letter, which I provided at the time of joining. I also informed them about the current status of the institute.

Please assist me, as I am very anxious about what I should do at this juncture. The HR team informed me that there has been no reply from this institute, and the BGV team is trying again. I do not have any details to verify my experience. However, I have the contact details of my supervisor and a few students whom I taught at the institute. Will this information be sufficient, or will it lead to my removal from the firm? Please assist me in understanding what the BGV team will require if there is no reply from the institute, and what steps I should take to secure my job at this point.

Dear friend, I believe that you are indulging in wild thoughts. BGV is a process used to verify the information provided by a prospective or new appointee regarding their academic qualifications, previous experience in similar roles, and other relevant details. If the BGV cannot be completed due to a lack of response or the inability to contact the provided sources, it should not be used as a reason to rescind an offer to a candidate who has already been appointed based on their suitability for the position and has been permitted to join.

Handling Untraceable Previous Employers During BGV

We are a BGV agency and frequently encounter such cases. Don't be anxious. Companies, even the biggest multinational ones with thousands of employees, close down all the time.

What you could do is contact all previous sources who worked with you—colleagues, students, etc.—and try to gather information about this institution, any tax receipt/registration number, and any previous emails or documents from the company. Also, reach out to any previous vendors/suppliers/clients. If you can get in touch with your directors/promoters, this problem can be sorted out easily.

Please understand that a BGV's job is to verify the information you provide about your previous employment. However, if an employer is untraceable, you need to assist the BGV agency with sufficient information about the employer/employment.

Thank you.

Regards, Brightlist Global

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