Receptionist is the first face a visitor sees when he/she enters your office. So, the office receptionist should be the face of the company. I believe Receptionist is one of the very important positions and his/her role is crucial too.
There may be variances in the job description depending upon company.
A common job profile of a Receptionist would include:
o To greet and properly direct all visitors, including vendors, clients, job candidates, customers, etc.
o To maintain and ensure completion of paperwork, sign-in documents and security procedures.
o To handle special administrative projects, if there is any provision.
o To answer calls and directing the calls to the relevant department/division.
o To answer queries of the visitor and supply required information to them.
o To assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.
o To perform data entry and other software programs for necessary work.
o To demonstrate research skills to trouble shoot customer problems.
o To maintain complete professionalism in communication while dealing with clients, customers, etc.
hope this may help u
regards
Anuradha