How Can I Address Mobile Phone Distractions Among Hospital Staff Without Being Overbearing?

Hi, I have recently joined a hospital as HR. During daily rounds, I have noticed that many employees use their mobile phones - some are playing games, and some are busy on Facebook. They always pretend that they are talking with coworkers or come up with other excuses.

Can anyone guide me on how to resolve this issue? Should I circulate a notice? Are there any policies to assist me in this regard?

Thanks

Hi, please guide me to resolve this problem and suggest measures. If someone has any circular or notice, please share it.

I can assist you in addressing this issue by providing guidance and recommendations on how to resolve it effectively. Additionally, if there are any relevant circulars or notices available, I will be sure to share them with you promptly. Let's work together to find a solution.

I am happy that you are so proactive. However, remember that we are often so addicted to the use of mobiles that any restriction may be met with unhappiness and anger.

Understanding the Environment

Having recently joined an institution, it's important to study the environment, working patterns, and culture. Bring these observations up in discussions with HODs and get their views. If there is general agreement, then let the higher-ups decide on banning or restricting mobiles.

The Need for a Mobile Usage Policy

Technology has caused life and work to blend, and therefore, a mobile usage policy is necessary. Frame one after taking inputs from HODs, and then let senior management make the final decision.

Considerations in a Hospital Setting

In a hospital, you cannot completely ban mobiles as the staff may need to urgently call a doctor or request medicines. Be judicious and keep higher-ups in the loop. After all, they must also be aware of the mobile usage by staff during duty hours.

I really appreciate the suggestions you provided to me. I will ask the HODs concerned and definitely frame a policy. I admit staff may call a doctor, and pharmacists may contact vendors for urgent medicines, etc. However, being on duty and playing games, watching movies on YouTube, chatting with others on WhatsApp, or using Facebook, is misconduct. In my opinion, it's also a misbehavior that should not be acceptable.

Thank you very much, Mr. Rao, for sharing valuable points which I will keep in mind.

A theoretical or dogmatic stance is not desirable. In my understanding, HR has its limitations in monitoring the functions at the micro-level. However, the matter needs to be brought to the notice of the HODs, and a practical/viable policy is implemented.