PF Withdrawal - unable to withdraw the amount ( YYY PF Amount ) stating exempted to XXX trust

Hello All, I am working in XXX for the past one year, I had my PF amount transferred from my previous Employer ( YYY Private Limited ) to HCL Technologies recently as it was the only way by which I can withdraw the previous employer (YYY Private Limited ) PF Amount . I have the same UAN Number . I had received the confirmation that the amount is transferred to XXX as well. Now I am unable to withdraw the amount ( YYY PF Amount ) stating exempted to XXX trust .
Can anyone help me out in this ?