Claim LTA - Our origin and destination is same, but our mode of transport is different

I have one query regarding claiming LTA in my organization.

Actually, my parents have traveled from one origin to destination using a train. They got their seat on the train as they belong to the senior citizen quota, but I didn't get a seat. I have traveled between the same origin and destination using a hired taxi.

Our origin and destination are the same, but our modes of transport are different. Can I claim LTA with this? Thanks

Please check your organizational rules for LTA-mode of travel. Many organizations do not include taxi or private cars as a mode of travel when the origin and end place are connected by rail and/or public transport.

Have you got a stamped receipt from the taxi driver, and what was the mode of payment to the driver?

You cannot claim a taxi bill for LTA; it can only be claimed for train and airfare.

I have checked my organization's policies and found that I can claim the taxi bill for LTA as well. However, I am not sure if different modes of transport are permissible for parents and employees, considering the origin and destination are the same.

Yes, I received the taxi bills with a stamp, and my mode of payment is cash.

Then there should be no issue. Please speak to HR about the matter.

Why should there be a problem if policy permits taxi travel? It is not mandatory for the entire family to travel together for LTA.