Employee Satisfaction(E-SAT) Surveys.
Employee satisfaction surveys are conducted to find out the pulse of employees. It captures employee's opinion about their jobs as well as the work environment.
Employee issues and concerns need to be addressed regularly for employee retention and higher productivity, Employee satisfaction surveys such as this one help in bringing in front such issues which need to be resolved on priority and gives a platform to the employees to raise their concerns.
Procedure
Feedback is sought from various stakeholders for questionnaire design; the questionnaire is reviewed at various levels and then finalized.
Ideas are generated for the ESat campaign. Posters are designed. Content and look and feel of the ESat launch mail is designed. All this is reviewed and finalized for the launch.
The survey is launched on the Company Survey Tool and is enabled for all employees to participate in
A communication mail is sent to all employees informing them that ESat is launched and that they may participate in the survey
ESat campaigns - This is done at business Unit and Unit level through Posters, Quizzes, and Slogan etc. The purpose is to create awareness as well as to encourage employees to participate in ESat
Closure of the survey is scheduled 4 to 5 weeks after the launch.
When the survey is closed for the employees, a detailed analysis is done and results are presented to the Senior Management, MC, Extended Staff and then to the rest of the organization through the Unit HR managers. The actionizing plan is made and various initiatives are taken to address the issues on hand. This is validated by the Policy Council. The tracking of the initiatives is done by OE while the ownership of each initiative lies with the respective logical owners.
Benefits
Employee issues and concerns become visible for resolution and policy alterations.
- charan