PF Settlement online - Claim rejected due to letter by ESST on 31.01.2020 to avoid double payment

Ridzie
My PF claim stands rejected saying Claim rejected due to letter by ESST on 31.01.2020 to avoid double payment. Can someone help me with meaning of the same please & what can be done? Thank you.
RS
Chetan@1411
i need format clairifiction rejoin
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