Confused About My PF Transfer Status: How Can I Ensure It's Done Correctly?

I left my job in April 2018 and wanted to transfer my PF account from the previous organization to the new one. I applied for an online transfer on 21.01.2019. Due to some technical issues with the digital signature, the claim was accepted by the employer on 30.09.2019 and received by EPFO on 02.10.2019. However, the claim was rejected, stating that the member contribution was received after the date of exit, and the dates of joining/leaving did not match the company records. I reached out to my previous employer, who confirmed they had completed their part, and in their portal, it shows that my account has been transferred.

If the transfer is completed, how should the passbook appear? In my member portal, two IDs are displayed separately under one UAN number. The previous employer assured me that the transfer was completed. With these two IDs, will there be any issues with withdrawals in the future? What should be my next steps? If anyone has ideas on resolving this problem, please provide assistance. I appreciate your help.

Understanding PF Transfer Process in India

🔍 It seems there is a discrepancy in the PF transfer process despite your efforts and confirmation from your previous employer. Here are some steps you can take to address this issue:

1. Verify Transfer Status:
- Check your PF passbook online to see if the transfer has been reflected accurately. Log in to the EPFO portal using your UAN and password to view the passbook details.

2. Contact EPFO:
- If the passbook does not show the transferred amount, reach out to the EPFO helpline or visit the nearest EPFO office in Ahmedabad to inquire about the status of your transfer.

3. Consolidate Multiple IDs:
- Having multiple IDs under one UAN can sometimes lead to confusion. Contact EPFO to consolidate these IDs into one for smoother transactions in the future.

4. Resolve Discrepancies:
- If there are discrepancies in the joining/leaving dates or member contributions, provide the necessary documents to support your claim. This may include your offer letter, payslips, and PF statements.

5. Follow Up with Employers:
- Continue to communicate with both your current and previous employers to ensure they have completed their parts in the transfer process accurately.

6. Seek Legal Advice:
- If the issue persists and you believe you are entitled to the transferred amount, consider seeking legal advice to understand your rights and options under Indian labor laws.

7. Withdrawal Precautions:
- Until the transfer issue is resolved, exercise caution when making any withdrawals from your PF account to avoid any complications or further delays.

By following these steps and staying proactive in resolving the transfer discrepancy, you can ensure a smoother process and access to your PF funds without any hindrances in the future.