Dear HR Gurus, Please give your valuable input on the below mentioned case:-
A few months ago, a case came to light where-in an employee had been paid double salary for 16 months. An inquiry was conducted and the following emerged: -
(a) The employee Kamal K, was transferred from Corporate Office to Factory.
(b) The HR Manager at Factory, instead of taking the employee on the Factory payroll, as a transferred employee, enrolled the employee a second time, even generating a second employee ID. Consequently, the employee had two employee IDs and received two salaries.
(c) The Company has an automated payroll system and duplicate data in other fields should normally have thrown up an error. However, the employee in his new enrollment, kamal k gave his name as kamal kishor and provided his driving license, as proof. Also, he provided a new bank account.
(d) Kamal K was also incorrectly given attendance by Corporate HR. Kamal used to periodically proceed on temporary duty to factories, so Corporate HR continued to give him attendance, when he was physically not present.
Question - Why did the HR systems fail to detect this anomaly for 16 months? What corrective measures should Corporate HR institute, to prevent such errors, in future?
A few months ago, a case came to light where-in an employee had been paid double salary for 16 months. An inquiry was conducted and the following emerged: -
(a) The employee Kamal K, was transferred from Corporate Office to Factory.
(b) The HR Manager at Factory, instead of taking the employee on the Factory payroll, as a transferred employee, enrolled the employee a second time, even generating a second employee ID. Consequently, the employee had two employee IDs and received two salaries.
(c) The Company has an automated payroll system and duplicate data in other fields should normally have thrown up an error. However, the employee in his new enrollment, kamal k gave his name as kamal kishor and provided his driving license, as proof. Also, he provided a new bank account.
(d) Kamal K was also incorrectly given attendance by Corporate HR. Kamal used to periodically proceed on temporary duty to factories, so Corporate HR continued to give him attendance, when he was physically not present.
Question - Why did the HR systems fail to detect this anomaly for 16 months? What corrective measures should Corporate HR institute, to prevent such errors, in future?