I have completed 4 years, 11 months, and 7 days of continuous service in a private company, and then I joined a new company. However, the company did not provide gratuity to me and informed me that I had not completed 5 years, therefore I was not entitled to gratuity. I also believed this and did not raise my voice. It has been a year now, and I learned from my friends that gratuity can be claimed if someone completes 4 years and 6 months of continuous service in an organization that operates for 5 days a week.
Upon discovering this, I emailed the previous company referencing the rule; they did not respond for several days. After sending continuous reminders, they finally replied to me via email, and the HR department expressed interest in discussing this matter over the phone. However, I responded to their email stating that whatever the reason for denying gratuity, they need to reply to me via email. Unfortunately, they have not responded yet. I reside in Noida. Could you please advise me on how to proceed further to obtain my gratuity?
Thanks in advance.
Regards
Upon discovering this, I emailed the previous company referencing the rule; they did not respond for several days. After sending continuous reminders, they finally replied to me via email, and the HR department expressed interest in discussing this matter over the phone. However, I responded to their email stating that whatever the reason for denying gratuity, they need to reply to me via email. Unfortunately, they have not responded yet. I reside in Noida. Could you please advise me on how to proceed further to obtain my gratuity?
Thanks in advance.
Regards