Facing Payment Confirmation Issues with EPFO: How to Handle Bank Transaction Errors?

Dear Sir,

We have paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

A few times later, I verified it from View Locked Challan Status. I have checked it many times, but it still shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? Please suggest what to do.

We have also paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank'.

Then a few times later, I verified it from View Locked Challan Status. I have verified it many times, but it resulted in 'Unable to get transaction status from the bank'. However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? We have also faced the same problem. Please suggest what to do.

We have also paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

Then, a few times later, I verified it from View Locked Challan Status. I have checked it many times, but it resulted in 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction?

We have also faced the same problem. Please suggest what to do.

We have paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

A few times later, I verified it from View Locked Challan Status. I have checked it many times, but it still shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? Please suggest what to do.

Handling Payment Deduction Issues

If a payment is deducted and does not return to the bank within the next working day, the portal will issue a receipt. This situation often occurs due to high traffic and slow internet at the payee's end. In such cases, the locked challan section should be checked after a gap of 3-4 hours to get the actual status.

We have paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

Later, I verified it multiple times from View Locked Challan Status. Despite my attempts, the result still shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? Please suggest what to do.

We have paid the current month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.' Afterward, I have verified it multiple times through the View Locked Challan Status. However, every time I checked, it displayed 'Unable to get transaction status from the bank.' Despite this, the payment was already deducted from the bank at the time of payment. Is it possible for me to reject this transaction? Kindly advise on what steps to take.

Thank you.

We have paid the October 2021 month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.' Later, I verified it several times through View Locked Challan Status. Despite multiple verifications, the result shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction? Please suggest what to do.

Dear Sir, We have paid the July 2023 month's ECR, and at the time of payment, we faced an error 'Awaiting Payment Confirmation from Bank.'

Later, I verified it multiple times from the View Locked Challan Status. Despite verifying it many times, it still shows 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank during the payment process. After 10 hours, I rejected this transaction. Unfortunately, the payment has not been returned to my account. Please suggest what steps to take next.

Same issue... What to do? Please suggest. Thank you.

Dear Sir, We have paid the current month's ECR, and at the time of payment, we faced an error "Awaiting Payment Confirmation from Bank."

Later, I verified it multiple times from View Locked Challan Status. However, each time I checked, it showed "Unable to get transaction status from bank," even though the payment was already deducted from the bank at the time of payment.

Is it possible to reject this transaction? Please suggest what steps to take.

We have also paid the current month's ECR. At the time of payment, we faced an error: 'Awaiting Payment Confirmation from Bank.' Later, I verified it through View Locked Challan Status multiple times, but it consistently showed 'Unable to get transaction status from the bank,' even though the payment had already been deducted by the bank. Can I reject this transaction?

We have also faced the same problem. Please suggest what to do.

We have also paid the current month's ECR, and at the time of payment, we faced an error: 'Awaiting Payment Confirmation from Bank.' Later, I verified it from the View Locked Challan Status multiple times, but it resulted in 'Unable to get transaction status from the bank.' However, the payment was already deducted from the bank at the time of payment. Can I reject this transaction?

We have also faced the same problem. Please suggest what to do.