Hello Sumithra,
It is my personal view on HRBP role. For me, every HR function can be thought of from a business perspective. It is only the way you think about HR that differentiates between a traditional HR role and an HRBP role.
Take, for example, the issue of late coming of staff in a retail business unit. As a traditional HR professional, you look at the issue from the angle of discipline and how it affects general discipline in the unit among the employees. The focus of such thought process will be to discipline the delinquent employee by sermonizing him first. If he does not mend his ways, then issue him a memorandum, followed by a show-cause notice, etc., until either he changes his behavior or loses his job.
As an HRBP, you will approach the issue from a business perspective. You will investigate how his late coming is affecting the business. His tardiness must be affecting customer service, which, in turn, must be hurting the business and consuming other senior executives' time in attending to complaints from customers.
Then you will think about how to ensure uninterrupted customer service despite his late coming. What are the options? Who can replace the delinquent employee? How can you identify a good replacement? Do you need to develop a strategy to keep such resources ready to step in when needed? Whom should you discuss this plan with?
As an HRBP, you change the way you approach a problem from the traditional HR role of an enforcer of policies to that of a strategist, consultant, adviser, coordinator, and collaborator (through meetings, etc.) with operational management so that the HR initiatives proposed/suggested by you will impact the business positively.
You can extract an HRBP role from a generalist profile. However, this is not to ignore the disciplinary aspect of the issue. That also needs to be taken care of. This is purely how I think of the role because an HRBP is not someone who is manufactured by any special institute.
B. Saikumar
HR & Labour Relations Consultant