Stuck with PF Claim? OTP Verified but Aadhaar Data Mismatch Issue Needs Solving

Hi guys, kindly help me to rectify the following problem. While we try to claim the PF amount for one of our employees, at the initial stage, Aadhaar was verified by UIDAI and linked with the UAN account. When we try to claim the amount at the final stage, it sends the OTP for the claim but shows the following reason: "OTP verified but the data available against the UAN in the system is not matching with the data available with UIDAI (AADHAAR)." However, we haven't made any corrections to Aadhaar. Kindly help me find a solution for this issue.

Hi everyone,

I was facing the same issue as well. However, after contacting the EPFO Helpdesk, I was informed that there is a technical issue on their end, and hopefully, it will be resolved within a week. You don't need to make any changes or updates.

Thank you.

Hi guys,

I was having the same problem, and after much effort to identify the issue, I couldn't find a solution. But one fine day, I tried using the UMANG app, and hurrah! It worked! So, I suggest you guys also give it a try; it may work for you as well.

I was also facing the same issue, but thanks to Manish who suggested using the Umang app, I got my withdrawal within 3 days.

I had the same error, and instead of contacting the PF office, I thought of doing some online research and found this post. The claim that I was unable to submit through the EPFO portal, I could using the UMANG APP (This is a government app available in the Play Store).

Thank you, guys!

While we try to claim PF amount for one of our employee at initial stage Aadhar verified by UIDAI and the Aadhar linked with the UAN account. When we try to claim the amount at the final stage it sent the OTP for claim but showing the following reason "OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI (AADHAAR)".
But we hadn't make any correction on AAdhar. Kindly help me to find a solution for this issue.

Dear Friend,

Please ask the employee if he has made any changes to his Aadhar details, unless it does not show that type of error.

OTP verified, but the data available against the UAN in the system does not match with the data available with UIDAI (AADHAAR). How can I solve this error? And why did this error occur? His Aadhaar card is also up to date without any changes. Kindly tell me, guys.

Regards,