Error in online reflection of settlement of EPFO claim

I sent the PF claim to the PF office online, non-Aadhaar based. After receiving the PF form, it shows "Your PF is under process." The next day, the EPFO claim status reflects "Your claim is settled," without showing dispatch/NEFT date. Two days later, the status changes to "PF settled" without providing any information. However, in my ePassbook, it shows a claim against Para 69(IS) with an amount of zero available in my PF account. What can I do?

Steps to Resolve EPFO Claim Settlement Error:

🔍 It seems there is a discrepancy in the online reflection of your EPFO claim settlement. To address this issue effectively, you can follow these practical steps:

1. Contact EPFO Office: Reach out to the EPFO office in Shimla either through phone or in person to inquire about the status of your claim settlement. Provide them with your PF details and seek clarification on the discrepancy shown in your ePassbook.

2. Submit a Grievance: If the EPFO office does not provide a satisfactory response, lodge a grievance on the EPFO portal detailing the issue you are facing. Ensure you include all relevant information and documents to support your claim.

3. Monitor Claim Status: Regularly check the EPFO portal for updates on your claim status. Sometimes, delays or errors in online processing can be rectified without further intervention.

4. Seek Legal Assistance: If the EPFO office fails to address your concern or if you suspect any irregularities in the settlement process, consider seeking legal advice from a labor law expert to guide you on the appropriate course of action.

5. Follow Up: Persistence is key in resolving such discrepancies. Continuously follow up with the EPFO office and monitor any changes in your claim status until the issue is satisfactorily resolved.

By following these steps diligently and seeking appropriate assistance when necessary, you can work towards resolving the error in the online reflection of your EPFO claim settlement.